Jakarta, domclub Indonesia
—
Minister of Communications and Digital (
Minister of Communications and Technology
) Meutya Hafid asked cellular operators (opsel) to immediately carry out repairs on the affected sites
flood
and landslides in Central Tapanuli and Sibolga, North Sumatra.
“These [network disruptions] are mostly BTS installations belonging to cellular operators. We ask them to continue to monitor and immediately make repairs, and most importantly also inform the public which points are affected,” said Meutya at the Merdeka Palace, Jakarta, Thursday (27/11).
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Meutya said that her party had provided information on the affected points based on reports from opsel.However, he asked mobile operators to be proactive with users and provide explanations if there are network problems.
Separately, Plh.Director General of Digital Infrastructure Ervan Fathurokhman Adiwidjaja said that Komdigi is also coordinating with various parties to accelerate network recovery.
He said there were several factors that were challenges in recovery, ranging from electricity supply to road access.
“But this is not easy, because in this case it requires several indicators other than telco, electricity, then roads, power supply, now this is what we are continuing to coordinate,” said Ervan in Yogyakarta, Thursday (27/11).
He said Komdigi continues to monitor the recovery process so that all affected infrastructure can recover quickly.
Previously, the Komdigi Telecommunication Monitoring Center (PMT) revealed data on the distribution of telecommunications infrastructure affected by floods and landslides belonging to PT Telekomunikasi Selular (Telkomsel), PT Indosat Tbk (Indosat) and PT XLSmart Telecom Sejahtera Tbk (XLSmart).
“Disruption of telecommunications services caused by flooding has resulted in the shutdown of 495 sites or around 1.42 percent of the total 34,660 existing sites in North Sumatra Province,” said Komdigi’s official statement, Thursday (27/11).
According to Komdigi, XLSmart reported alarm data to PMT on Wednesday (26/11) which stated that 80 sites or around 0.19 percent of their total 8,746 existing sites in North Sumatra were affected by flooding.
Meanwhile, Indosat reported that 79 sites or 0.77 percent of their total 10,174 existing sites in North Sumatra were also affected by the disaster.Then, Telkomsel said that 336 of their sites in North Sumatra were affected by flooding.
“The sites that were affected and experienced downturns were caused by power outages from PLN and transmission problems,” said Komdigi.
Operator response
Opsel, on the other hand, admits that it continues to work to restore the telecommunications network affected by landslides and floods in the Central Tapanuli and Sibolga areas, North Sumatra.Electricity supply and road access are challenges in the recovery process.
General Manager Region Network Operations & Productivity Sumbagut Nurdianto said that currently his party is still working to restore the telecommunications network, even though it is hampered by the situation in the field.
“Currently several transport network points are experiencing the impact of disasters and massive power outages have occurred in the area. This has had an impact on reducing the quality of Telkomsel’s network at a number of these points,” said Nurdianto to domclubIndonesia.com.
Nurdianto said that his party continues to coordinate with a number of parties to try to accelerate network recovery so that customers can again enjoy communication services smoothly.
Likewise, Group Head Corporate Communication & Sustainability XLSmart Reza Mirza expressed deep concern over the floods and landslides that occurred in Aceh, North Sumatra and West Sumatra.
Regarding the network, several XLSmart sites were affected by the disaster and experienced disruption due to loss of electricity supply.Reza said that his party was continuing to work on the recovery of the affected base transceiver station (BTS).
“Meanwhile for the network, several of our BTS were affected due to the lack of electricity supply. Currently we are still carrying out efforts to check and restore several of the affected BTS and we cannot provide the details yet,” said Reza.
(lom/dmi)
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